Frequently Asked Questions

What forms of payment do you accept?

We accept all major credit/debit cards, Apple Pay, and Shopify Checkout options.

How long does shipping take?

Domestic US orders typically arrive within 3–5 business days via USPS Priority Mail once shipped. You will receive tracking information via email.

Will I receive an email confirmation?

Yes! Once your order is placed, you’ll receive a confirmation email with your order details and tracking information once your journal ships.

Do you ship internationally?

At this time, we only ship within the United States. International shipping may be available in future launches.

Can I return or exchange my journal?

Due to the personalized and premium nature of our journals, we do not accept returns or exchanges. However, if your journal arrives damaged, please email a photo of the damage to mhf.helpdesk@outlook.com within 7 days of delivery, and we will send a replacement.